It's up to writer Assignment Example | Topics and Well Written Essays - 1000 words

Analysis of Lifes too Short for the Wrong Job Advertising Campaign - Assignment Example In one of the posters, a child rides a toy truck while a man hiding in a box underneath pedals on the toy truck. The textual technique for the advert that read, â€Å"Life’s too short for the wrong job† (Amusing Planet, 2007) was attention seeking that workers started reviewing their jobs and employment conditions on their way to work proving the adverts’ effectiveness. Scholz & friends, Berlin is a German-based advertising agency founded in Hamburg Germany in the late early 1980 by three friends. The agency runs advertisement websites where it promotes different moves and slogans. The Paralympic symbol colored red, green and blue approved in April 2003 are among the famous products that the advertisement company has sold. The jobsintown.de website impacted both negatively and positively on the target group its target group. The† life’s too short for the wrong job† slogan awakened many people in the German economy who were not in their appropriate careers. The wrong placement in the career field was as a result of lack of job opportunities. The mention of â€Å"life† in the slogan was too appealing that most people in the German cities were heard evaluating the conditions under which they worked. One month after the release of the advert a number of people opted out of their jobs due to unhealthy working conditions as demon strated in the advertisement prints. Job seekers were able to take time and evaluate the type of jobs they wanted to take up. The slogan the textual technique through which the advert was displayed was too demanding that employers resorted to improving the working conditions and the wages lest they lost manpower. The health concern is among the issues that the advertisement addressed. One of the advertisement pictures portrayed a man standing inside a fuel dispenser pumping fuel into a car. The picture portrays the man covered with fuel and sweating all over.  

Management Study Guide Essay Example for Free

Management Study Guide Essay Commanding Heights: Episode 3 (Chapters 11-14); available at online at http://www.pbs.org/wgbh/commandingheights/lo/story/index.html With communism discredited, more and more nations harness their fortunes to the global free-market. China, Southeast Asia, India, Eastern Europe and Latin America all compete to attract the developed worlds investment capital, and tariff barriers fall. In the United States Republican and Democratic administrations both embrace unfettered globalization over the objections of organized labor. But as new technology and ideas drive profound economic change, unforeseen events unfold. A Mexican economic meltdown sends the Clinton administration scrambling. Internet-linked financial markets, unrestricted capital flows, and floating currencies drive levels of speculative investment that dwarf trade in actual goods and services. Fueled by electronic capital and a global workforce ready to adapt, entrepreneurs create multinational corporations with valuations greater than entire national economies. When huge pension funds go hunting higher returns in emerging markets, enterprise flourishes where poverty once ruled, but risk grows, too. In Thailand the huge reservoir of available capital proves first a blessing, then a curse. Soon all Asia is engulfed in an economic crisis, and financial contagion spreads throughout the world, until Wall Street itself is threatened. A single global market is now the central economic reality. As the force of its effects is felt, popular unease grows. Is the system just too complex to be controlled, or is it an insiders game played at outsiders expense? New centers of opposition to globalization form and the debate turns violent over who will rewrite the rules. Yet prosperity continues to spread with the expansion of trade, even as the gulf widens further between rich and poor. Imbalances too dangerous for the system to ignore now drive its stakeholders to devise new means to include the dispossessed lest, once again, terrorism and war destroy the stability of a deeply interconnected world. The Bush Bailout Plan (Rounds 1 and 2) Round 1: Allow the Treasury to borrow up to $700 billion to buy mortgage-related assets from US financial institutions over the next 2 years. –May stabilize the capital markets ( could protect investment and retirement funds) – MAY stabilize housing prices. Consequences of doing nothing: -Small businesses will fail. -Companies may not be able to make payroll -People, even those with good credit records, may not be able to get credit for mortgages, car loans, student loans, or credit cards. -People will lose jobs. Round 2: Same deal: with same possible benefits. House version of the bill: $350 billion upfront; $350 billion later unless congress holds it back. -NO new golden parachutes if the institution sells more than $300 million in assets -Must try to â€Å"claw back† past bonuses if based on misleading financial statements -No golden parachutes when the treasury has ownership stake in the firm (.ie., it is failing). Defined Contribution Retirement Plans – A defined contribution plan provides an individual account for each participant. The benefits are based on the amount contributed into the plan and are also affected by income, expenses, gains and loses. There are no promises of a set monthly benefit at retirement. Some examples of defined contribution plans include 401(k) plans, 403(b) plans, employee stock ownership plans and profit sharing plans. Contagion The tendency to spread, as of a doctrine, influence, or emotional state. When one nations economy is negatively affected because of changes in the asset PRICES of another country’s financial market Foreign Direct Investment – Is when a firm invests resources in facilities to produce and/or market a product in a foreign country. Horizontal FDI versus Vertical FDI Horizontal FDI: investment in the same industry in which a firm operates at home. Vertical FDI: investment in an industry that provides inputs for a firm’s domestic operations or that sells the outputs of the firm’s domestic operations. Backward Vertical FDI versus Forward Vertical FDI- Backward vertical FDI: an investment in an industry abroad that provides inputs for a firm’s domestic production processes. Forward Vertical FDI: an investment in an industry abroad that sells the outputs of a firm’s domestic production processes. BACKWARD vertical means that there are more places to help build the product. Stock versus Flow of FDI – Stock flow is the total accumulated value. Flow of FDI is the value over time. Gross Fixed Capital Formation GFCF is a flow value. It is usually defined as the total value of additions to fixed assets by resident producer enterprises, less disposals of fixed assets during the quarter or year, plus additions to the value of non-produced assets (such as discoveries of mineral deposits, or land improvements). Greenfield Investment – Establishing a new operation Acquisition – When one firm buys an interest in another firm Merger – When two firms agree to integrate their operations on a relatively co-equal basis. Exporting – The sale of products produced in one country to residents of another country Licensing – when one firm (the licensor) grants the right to produce its product, use its production processes, or use its brand name or trademark to another firm (the licensee) Tacit versus Codified Knowledge – Tacit knowledge: information that is intuitive and difficult to articulate or codify in writing. (Can be gained through personal experience or interaction. Shared knowledge might be dispersed throughout the company.) Theoretical Explanations for FDI: Transportation Costs, Market Imperfections, Strategic Behavior, Product Life Cycle, and Location-Specific Advantages Impediments to the Sale of Know-How Impediments to the sale of know-how explain why firms prefer horizontal FDI to licensing. These impediments arise when: (a) a firm has valuable know-how that cannot be adequately protected by a licensing contract, (b) a firm needs tight control over a foreign entity to maximize its market share and earnings in that country, and (c) a firms skills and know-how are not amenable to licensing. Multi-Point Competition Arises when two or more enterprises encounter each other in different regional markets, national markets, or industries. The Radical, Free Market and Pragmatic Nationalism Views of FDI Benefits and Costs of FDI for a Host Country – Resource transfer effects, employment effects, balance of payments effects, effect on competition and economic growth. Host country benefits from initial capital inflow when MNC establishes businessFINANCIAL CREDIT Host country benefits if FDI substitutes for imports of goods and servicesCURRENT ACCOUN TCREDIT Host country benefits when MNC uses its foreign subsidiary to export to other countriesCredit on CURRENT ACCOUNT Resource-Transfer Effects: Capital, Technology and Management Employment Effects: Direct, Indirect, Substitution, and Acquisition Restructuring – -Mergers and acquisitions are quicker to execute. -Foreign firms have valuable strategic assets that would be risky and time consuming to develop. -Acquiring firm believes it can use its core competencies to increase the efficiency of the acquired firm. Balance-of-Payments Effects of FDI for the Home and Host Countries – Home country – The balance of payments account is improved by the inward flow of repatriated earnings. The balance of payments account is improved if the foreign subsidiary needs home country equipment, component parts, etc. National Sovereignty Sovereignty is the exclusive right to control a government, a country, a people, or oneself. A sovereign is the supreme lawmaking authority. Benefits and Costs of FDI for a Home Country – Balance of payments effects, employment effects. Home Country Policies to Encourage and Restrict Outward FDI – Restrict: Limits on capital outflows, tax incentives to invest at home, Nation-specific prohibitions Encourage: Foreign Risk Insurance, Capital Assista nce, Tax Incentives to Invest Abroad, Political Pressure. Host Country Policies to Encourage and Restrict Inward FDI – Restrict: Ownership Restraints Encourage: To gain from the resource-transfer and employment effects of FDI, to capture FDI away from other potential host locations. Performance Requirements – An expectation placed on a foreign direct thingy requiring them to do certain things like having some local employees. Basically, this puts restrictions on them like local production requirements. Regional Economic Integration –refers to agreements among countries in a geographic region to reduce and ultimately remove, tariff and non-tariff barriers to the free flow of goods, services, and factors of production between each other. Levels of Economic Integration: Free Trade Area: Remove internal Barriers Customs Union: Common External Barriers Common Market: Free Movement of Factors Economic Union: Common Economic Policy Political Union: Political Integration The Case for and the Case against Regional Integration â €“ For: Increases world production, stimulates growth, regional economic integration can provide additional gains from free trade beyond the international agreements such as GATT and TWO. Against: a regional trade agreement is beneficial only if it creates more trade than it diverts. Impediments to Regional Integration – Nation as a whole may benefit but certain groups within countries may be hurt. Concerns about loss of national sovereignty and control over the nation’s sovereignty and control over the nations monetary, fiscal and trade policies. Trade Creation versus Trade Diversion – When an inefficient non member nation replaces an efficient member nation (NAFTA). Like Mexico replacing China in the textile business. Creation: occurs when free trade leads to the substitution of inefficient domestic production for efficient production in another member country. Diversion: Occurs when efficient non-member production is replaced by inefficient production by a member nation as a result of high trade barriers for non-members. The European Union (EU) – is composed of 27 member countries, covers an area of 4 million square kilometers and has approximately 460 million inhabitants. The EU’s member states combined represent the world’s largest economy by GDP, the seventh largest territory in the world by area and the third largest by population. Political Structure of the European Union: European Commission, Council of the European Union, European Parliament and Court of Justice Optimal Currency Area In economics, an optimum currency area (OCA), also known as an optimal currency region (OCR), is a geographical region in which it would maximize economic efficiency to have the entire region share a single currency. It describes the optimal characteristics for the merger of currencies or the creation of a new currency. Copenhagen Criteria – are the rules that define whether a nation is eligible to join the European Union. The criteria require that a nation have the institutions to preserve democratic governance and human rights, a functioning market economy, and that the nation accept the obligations and intent of the EU. The Lisbon Treaty The Treaty of Lisbon (also known as the Reform Treaty) is a treaty designed to streamline the workings of the European Union (EU) with amendments to the Treaty on European Union (TEU, Maastricht) and the Treaty establishing the European Community (TEC, Rome), the latter being renamed Treaty on the Functioning of the European Union (TFEU) in the process. The stated aim of the treaty is to complete the process started by the Treaty of Amsterdam and by the Treaty of Nice with a view to enhancing the efficiency and democratic legitimacy of the Union and to improving the coherence of its action. The North American Free Trade Agreement (NAFTA): Pros and Cons of NAFTA – Pros: Labor intensive industries move to Mexico, resulting in better resource allocation, Mexico gets investment and employment, increased Mexican income to buy US/Canadian goods, demand for goods increases jobs, consumers get lower prices. Cons: Loss of jobs to Mexico for people who don’t have other employment options, Mexican firms have to compete against efficient US/Canadian firms, environmental degradation, loss of national sovereignty. The Andean Community The Andean Community is mainly a trade block formerly called the Andean Group (Grupo Andino, in Spanish) which saw light after the Andean Pact (Pacto Andino) or more formally the Cartagena Agreement (Acuerdo de Cartagena) was signed in 1969, in Cartagena (Colombia). Mercado Comà ºn del Sur (MERCOSUR) Argentina, Brazil, Paraguay, Uruguay, and Venezuala. Was originally envisioned as a common market but has yet to reach that goal. Critics contend the agreement results in more trade diversion than trade creation as a result of the high external tariffs. Free Trade Area of the Americas –was a proposal to expand NAFTA to include all countries in the Western Hemisphere, except Cuba. This region has 850 million people and a $13.5 trillion economy. Talks are stalled and stronger support would be needed by the USA and Brazil for this agreement to become a reality. Association of Southeast Asian Nations (ASEAN) / ASEAN Free Trade Area – Indonesia, Malaysia , Philippines, Singapore, Thailand, Brunei, Vietnam, Laos, Myanmar, and Cambodia. Total population of 500 million, GDP of US $740 billion, and a total trade of US $720 billion A free trade area among some of the nations exists, but several nations are refusing to lower all tariffs. Asia-Pacific Economic Cooperation (APEC) – Founded in 1990 to promote open trade and economic cooperation. Currently has 21 members including the United States, Japan and China. Members account for 57% of the world’s GNP and 46% of global trade. Despite little progress, it could potentially become the world’s largest free trade area. Fiscal versus Monetary Policy Market economies have regular fluctuations in the level of economic activity which we call the business cycle. It is convenient to think of the business cycle as having three phases. The first phase is expansion when the economy is growing along its long term trends in employment, output, and income. But at some point the economy will overheat, and suffer rising prices and interest rates, until it reaches a turning point a peak and turn downward into a recession (the second phase). Recessions are usually brief (six to nine months) and are marked by falling employment, output, income, prices, and interest rates. Most significantly, recessions are marked by rising unemployment. The economy will hit a bottom point a trough and rebound into a strong recovery (the third phase). The recovery will enjoy rising employment, output, and income while unemployment will fall. The recovery will gradually slow down as the economy once again assumes its long term growth trends, and the recovery will transform into an expansion. Foreign Exchange Market –a market for converting the currency of one country into the currency of another. Exchange Rate – the rate at which one currency is converted into another. Foreign Exchange Risk – the risk of an investment’s value changing due to changes in the currency exchange rates. Arbitrage – the purchase of a product in one market for immediate resale in a second market in order to profit from a price d iscrepancy. Currency Speculation – short-term movement of funds from one currency to another in hopes of profiting from shifts in exchange rates. Spot Exchanges –the exchange rate at which a foreign exchange dealer would convert one currency to into another currency on that day. Forward Exchanges – the exchange rate at which a foreign exchange dealer will agree to convert one currency into another currency on a specific date in the future. Hedging: Forward Contracts versus Options Selling on a Discount versus Selling at a Premium Currency Swaps A currency swap (or cross currency swap) is a foreign exchange agreement between two parties to exchange a given amount of one currency for another and, after a specified period of time, to give back the original amounts swapped. Economic Theories of Exchange Rate Determination – Law of One Price The law of one price is an economic law stated as: In an efficient market all identical goods must have only one price. The intuition for this law is that all sellers will flock to the highest prevailing price, and all buyers to the lowest current market price. In an efficient market the convergence on one price is instant. Purchasing Power Parity The purchasing power parity (PPP) theory uses the long-term equilibrium exchange rate of two currencies to equalize their purchasing power. Developed by Gustav Cassel in 1920, it is based on the law of one price: the theory states that, in an ideally efficient market, identical goods should have only one price. Big Mac Index The Big Mac Index is an informal way of measuring the purchasing power parity (PPP) between two currencies and provides a test of the extent to which market exchange rates result in goods costing the same in different countries. As stated in The Economist, it seeks to make exchange-rate theory a bit more digestible In 120 nations the big mac is the same. How Increasing the Money Supply Impacts Exchange Rates Price Discrimination Price discrimination or yield management occurs when a firm charges a different price to different groups of consumers for an identical good or service, for reasons not associated with costs. Fisher Effect / International Fischer Effect Real versus Nominal Interest Rates 8% interest + 2%inflation = 10% nominal interest. $100 on $1000 loan. Investor Psychology and Bandwagon Effects The Efficient Market School versus the Inefficient Market School – Efficient: Those who believe the foreign exchange market actually predicts things accurately. Fundamental versus Technical Analysis Currency Convertibility: Freely, Externally, and Nonconvertible Currencies Capital Flight Capital flight, in economics, occurs when assets and/or money rapidly flow out of a country, due to an economic event that disturbs investors and causes them to lower their valuation of the assets in that country, or otherwise to lose confi dence in its economic strength. This leads to a disappearance of wealth and is usually accompanied by a sharp drop in the exchange rate of the affected country (depreciation in a variable exchange rate regime, or a forced devaluation in a fixed exchange rate regime). Transaction versus Translation versus Economic Exposure – Economic exposure: the extent to which a firm’s future international earning power is affected by changes in exchange rates. Lead versus Lag Strategies – Lead: an attempt to collect foreign currency receivables when a foreign currency is expected to depreciate. Lag: An attempt to delay the collection of foreign currency receivables if that currency is expected to appreciate. Delay paying foreign currency payables if the foreign currency is expected to depreciate. International Monetary System – are institutional arrangements countries adopt to govern exchange rates. Exchange Rate Regimes: Formal Dollarization, Fixed, Currency Boards, Pegged, Dirty/Managed Floats and Independently Floating – The Gold Standard – Pegging currencies to gold and guaranteeing convertibility is known as the gold standard. Gold Par Value – The amount of a currency in an ounce, one ounce of gold was referred to as the gold par value. The Bretton Woods Exchange Rate System Created a fixed exchange rate system where the countries agreed to peg their currencies to the US dollar which was convertible to gold at $35 an ounce. Countries agreed to defend the value of their currencies to within 1% of par value. Currency, Banking and Foreign Debt Crises – Currency speculators believed that the devaluation of the dollar was inevitable. President Nixon dropped the gold standard conversion and the dollar was devalued. Following a second round of speculative attacks, the US dollar was allowed to float against other world currencies. Concerns about the IMF’s Policy Prescriptions – The system of adjustable parities allowed for the devaluation of a country’s currency by more than 10 percent if the IMF agreed that a country’s balance of payments was in â€Å"fundamental disequilibrium.† Moral Hazard – arises when people behave recklessly because they know they will be saved if th ings go wrong. Capital Market The capital market is the market for securities, where companies and governments can raise longterm funds. The capital market includes the stock market and the bond market. Financial regulators, such as the U.S. Securities and Exchange Commission, oversee the capital markets in their designated countries to ensure that investors are protected against fraud. The capital markets consist of the primary market, where new issues are distributed to investors, and the secondary market, where existing securities are traded. Cost of Capital The cost of capital is an expected return that the provider of capital plans to earn on their investment. Initial Public Offering Initial public offering (IPO), also referred to simply as a public offering, is when a company issues common stock or shares to the public for the first time. They are often issued by smaller, younger companies seeking capital to expand, but can also be done by large privately-owned companies looking to become publicly traded. Commercial Banks versus Investment Banks Equity Loan: An equity loan is a mortgage placed on real estate i n exchange for cash to the borrower. For example, if a person owns a home worth $100,000, but does not currently have a lien on it, they may take an equity loan at 80% loan to value (LTV) or $80,000 in cash in exchange for a lien on title placed by the lender of the equity loan. Debt Loans: A loan is a type of debt. This article focuses exclusively on monetary loans, although, in practice, any material object might be lent. Like all debt instruments, a loan entails the redistribution of financial assets over time, between the lender and the borrower. Corporate Bonds A Corporate Bond is a bond issued by a corporation. The term is usually applied to longer-term debt instruments, generally with a maturity date falling at least a year after their issue date. Systematic Risk In finance, Systemic Risk is that risk which is common to an entire market and not to any individual entity or component thereof. It can be defined as financial system instability, potentially catastrophic, caused or exacerbated by idiosyncratic events or conditions in financial intermediaries[1]. It refers to the movements of the whole economy and has wide ranging effects. It is also sometimes erroneously referred to as systematic risk. Portfolio Diversification – By using the global capital market, investors have a much wider range of investment opportunities than in a purely domestic capital market. The most significant consequence of this choice is that investors can diversify their portfolios internationally, thereby reducing their risk to below what could be achieved in a purely domestic capital market. Drivers of the Global Capital Market: Information Technology: Financial services is an information-intensive industry. It draws on large volumes of information about markets, risks, exchange rates, interest rates, creditworthiness, and so on. It uses this information to make decisions about what to invest where, how much to change borrowers, how much interest to pay to depositors, and the value and riskiness of a range of financial assets including corporate bonds, stocks, government securities, and currencies. Deregulation: Many restrictions have been crumbling in the US since the early 80s. In this part, this has been a response to the development of the Eurocurrency market, which from the beginning was outside of national control. Hot Money: In economics, hot money refers to funds which flow into a country to take advantage of a favorable interest rate, and therefore obtain higher returns. They influence the balance of payments and strengthen the exchange rate of the recipient country while weakening the currency of the country losing the money. These funds are held in currency markets by speculators as opposed to national banks or domestic investors. As such, they are highly volatile in Mexico and East Asian financial crisis. Patient Money: Selling land in large blocks under frontier conditions is to sell at a time before it begins yielding much if any rent. It is bid in by those few who have large discretionary funds of patient money. Eurocurrency Eurocurrency is the term used to describe deposits residing in banks that are located outside the borders of the country that issues the currency the deposit is denominated in. For example a deposit denominated in US dollars residing in a Japanese bank is a Eurocurrency deposit, or more specifically a Eurodollar deposit. Attractions and Drawbacks of the Eurocurrency Market Attractions: Lack of government regulation. Drawbacks: When depositors use a regulated banking system they know that the probability of a bank failure that would cause them to lose their deposits is very low. Secondly, borrowing funds internationally can expose a company to foreign exchange risk. Reserve Requirements The reserve requirement (or required reserve ratio) is a bank regulation that sets the minimum reserves each bank must hold to customer deposits and notes. These reserves are designed to satisfy withdrawal demands, and would normally be in the form of fiat currency stored in a bank vault (vault cash), or with a central bank. Foreign Bonds vs. Eurobonds: A Eurobond is an international bond that is denominated in a currency not native to the country where it is issued. It can be categorised according to the currency in which it is issued. London is one of the centers of the Eurobond market, but Eurobonds may be traded throughout the world for example in Singapore or Tokyo. Attractions of the Eurobond Market – Absence of regulatory interference. Less stringent disclosure requirements than in most domestic bond markets. A favorable tax status. The Impact of Exchange Rate Risk on the Cost of Capital Benefits and Costs of Financial Globalization Inter-Temporal Trade – Consumption smoothing usually between advanced economies and developing economies. Developing economies need money NOW. Capital Mobility The ability of money to cross national borders. The free flow of money in and out of a country. Impossible Trinity The Impossible Trinity (also known as the Inconsistent Trinity, Triangle of Impossibility or Unholy Trinity) is the hypothesis in international economics that it is impossible to have all three of the following at the same time: Exchange Rate Stability, Independent Monetary Policy, and Capital Mobility. You can only have 2 of these 3 things at the same time ever. The Exchange Rate is simply the relative price of currencies. For example: It tells you how many Euros you can get for a dollar. A government has to main monetary policies it can use: The Fiscal Policy, or the Monetary Policy The Fiscal Policy concerns government expenditures and tax collection The Monetary Policy concerns the interest rate in the economy. The interest rates are established to help stabilize the economy.

Management Style At Marriott Hotel Commerce Essay

Management Style At Marriott Hotel Commerce Essay Contingency management is the most prevalent of all management concepts for the simple reason that it provides the necessary flexibility to develop strategies which pertain to each individual organisation. Adopting a flexible management style allows an organisation to be more adaptable to changes in both the micro (internal) and macro (external) environments. Leicester Marriott has adopted a form of contingency management which revolves around the human relations approach, whereby past studies have shown that certain variables are instrumental to employee satisfaction. Marriott gives tremendous importance to its associates, as they ultimately are the reason why the brand has been successful for so many years. Associate opinions are highly valued by members of management, so they are often required to attend brainstorming sessions where key issues are discussed. Such involvement should make way for improved productivity and efficiency, as having an input in the decisions taken in ones department is fundamental to happiness at work, which may also have a positive effect on other aspects of associate life. Members of management know that to maximise profitability, employees must be awarded a level of responsibility within the organisation, and most importantly, be respected and treated as integral members of the organisation. The five-star Grand Hotel Excelsior (GHE) in Malta is not owned or run by any hotel chain, but is privately owned by a British family. It started operations approximately four years ago, and has since risen to become one of the best hotels on the island, troubling the likes of Hilton, Westin and Le Meridien which dominate the luxury accommodation Market in Malta. The Excelsior is affiliated with the Iprefer group, which offers subscribed members numerous benefits such as special discounts and offers for Iprefer hotels throughout the world. At the Excelsior, divisions between upper management and their subordinates are generally noticeable, a trait which is reminiscent of bureaucratic management. However, utmost respect and gratitude is shown to employees when tasks are carried out successfully, and the general manager often stresses the fact that the hotels success is owed to its employees. Unlike Marriotts tried and tested approach to management, the Excelsiors directors and managers had to devise a management style which fit the organisations requirements. In doing so, training has been given top priority and is carried out by in-house specialists, as well as by some of Maltas leading consultation companies. Through personal experience, soft management is very much present within the rooms division as managers are aware that adopting hard management will not be beneficial. The employment of hard management may make employees fear their superiors, to the extent that absenteeism may increase, and employees may seek job opportunities elsewhere. However, this does not mean that managers should not, when necessary, show authority. Task 2 Using an organisation where you have worked evaluate the role and function of at least one manager. Compare and contrast the leadership style of your chosen organisation with one of the leaders in the case study. At the Grand Hotel Excelsior, Front office employees are the first to interact with guests, and must therefore project the hotels image of luxury and professionalism by being well groomed, well mannered, professional, and hospitable. The lobbys classic dà ©cor and warm lighting ensure that guests feel welcome and relaxed, particularly after hours of travel. Upon arrival, guests are greeted and assisted by the porter, and are then directed towards the front desk where they are offered a complimentary welcome drink, after which the check-in process begins. The front office manager manages all front of house operations to ensure that guests are offered an Iprefer experience. The roles and functions pertaining to this position are vast and crucial to the establishments success. The primary role of the front office manager is to develop and retain professional relationships with guests and non-guests, with the aim of having them return time and time again. However, he is aware that the only way to provide a seamless guest experience is to ensure that his team is, first and foremost, treated respectfully. Front of house operations pertaining to the front office manager include but are not limited to; reviewing the hotels room availability status and special guest requests, resolving guest complaints, reviewing comment cards, participating in the daily head of department (HOD) meetings, assisting his team members at the front desk when it gets busy, and when necessary, greet VIP guests and ensure that their check-ins go as smoothly as possible. He highly values his teams input and often sets up informal meetings to discuss any issues which they have faced or are facing, and asks for suggestions to mitigate such issues to ensure that the front office operates as efficiently and effectively as possible. Performance management and employee motivation are closely linked to leadership. The front office manager adapts positive leadership to his management style, which is crucial to ensure that employees adopt a positive attitude towards work and are not passive towards their duties. Performance management and motivation also ensure that profit forecasts are reached, services are consistent, and the overall environment is positive. Ultimately, guests expect value for money, and must therefore be offered an experience which meets, or more appropriately, exceeds their expectations. Performance management at Leicester Marriott Associate performance is fundamental to any organisations success. Potential associates at Leicester Marriott must undergo a three day induction before commencing work, to discuss key areas ranging from an explanation of the companys organigram to disability discrimination awareness. The techniques adopted range from lectures to audio-visual presentations in the form of corporate films. Once management is satisfied with their performance, they are cross trained by their department managers. The case study stresses that the pace of development within the company is solely up to the individual, so they must learn how to manage themselves accordingly. This happens to be a key characteristic of the human relations approach. Once a month a meeting is set up between associates and their managers to discuss and deal with any issues before they lead to any declines in customer satisfaction and other inconsistencies. By reducing staff turnover, the quality of the services rendered, the profitability obtained, and the ability of staff to progress within the organisation to higher positions will be a lot more likely. In-house as well as online programmes are offered to employees who wish to improve their skills and performance, whilst managers are trained at other Marriott establishments. This would allow managers to observe how different establishments undergo their daily business, and how although each Marriott hotel aims to provide a quality experience, each establishment has unique features which make them attractive, such as unique dà ©cor, unique entertainment, or unique members of staff, for instance. Performance management at the Grand Hotel Excelsior Online and session based courses are offered free of charge to members of staff on a monthly basis, whereby skills such as cultural appreciation and awareness, and numerous others can be enhanced. Training is constantly offered to members of staff in-house, by hotel employees as well as professional consultation companies. Management believes that it is crucial for employees to receive the best training possible so as to be able to provide a seamless experience to guests and non-guests. Induction training is typically one day long for those opting to work at front office, and this takes place in a meeting room on the premises. Being such a fast paced industry, most training occurs on the job. During the first few weeks of employment, employees at front office must log down their progress in a progress file, and take any necessary notes. Any issues which are encountered should be dealt with immediately to avoid unnecessary errors in the future. After the fundamental factors of cross training have been covered, employees must undergo a test whereby the skills obtained are examined. Motivation at Leicester Marriott Marriott believes that there are other means of motivation for staff other than receiving a salary at the end of the month. Employees should feel as though they are valued for their contributions to the organisations success. Staff is incentivised through numerous schemes such as discounts and exclusive offers when staying at Marriott properties. They may alternatively opt to receive vouchers for high end shops instead of making use of their Marriott stay. Although other motivators often overshadow working conditions, conditions at work may indeed lead to de-motivation. To avoid this, management provides quality canteen services, easy access to uniform, extensive taxi benefits, as well as other basic factors. Other motivators come in the form of team building exercises, where employees can get to know each other better and develop stronger professional relationships, as well as departmental outings, barbeques, dress parties, Oscar parties, employee of the month and special person awards ceremonies, as well as appreciation week. Motivation at the Grand Hotel Excelsior Motivation is a fundamental part of leadership, as all those who form part of a team must be rewarded in some way or another for their efforts. Maslows hierarchy of needs plays an integral part in ones performance at work. It states that for a person to live a fulfilling life there must be the necessary foundations in place. The satisfaction of the basic physiological requirements such as food and shelter are required to be able to work our way towards self-fulfillment. It is understandable that organisations are unable to cater for all the factors listed in Maslows hierarchy because of financial and/or other limitations. At the Grand Hotel excelsior, employees are offered good quality canteen facilities for breakfast, lunch, tea time and dinner. The hotel also provides free accommodation for foreign students working at the hotel as well as for employees who work around the clock to prepare for large events. This is done to avoid employees having any unnecessary road accidents whilst driving home from work. A sense of safety is provided by constant 24 hour CCTV surveillance, as well as security officers, whilst a sense of belonging is evident in the group work that is required to successfully deal with everyday situations. Management at the Excelsior rewards staff for their contributions to the success of the organisation mainly through special rates for themselves and close friends and family, a free weekend break at the end of each year for each employee and a partner, a good bottle of foreign wine for the member of staff with the highest up selling score, bonuses for every up sell which takes place, such us upgrading guests to a Sea View or Sea Front room from an inland view room, as well as certificates which are awarded to the best performing members of staff during the IXL (I Excel) Awards ceremony. Besides these, there are numerous other departmental activities and events which are organised throughout the year. Employees may also benefit from easy uniform access from 6 am till 6:30pm, taxi discounts, and other basic factors which staff need to be happy in their workplace. Task 3 Evaluate the leadership skills required to ensure effective management of the staff of the two organisations. The main aim of a manager is to maximise the output of an organisation and simultaneously maximise profitability. To do so however, it is more often than not required to have positive leadership skills when working in the services industry. Employees often seek the guidance or assistance of their superiors, and their ability to perform well may be hindered by the inability of their superiors to lead by setting the right example. Effective leadership is therefore fundamental for the management of the staff of the two organisations. Performance management For both organisations to remain competitive and successful, they must ensure that employees are given the best possible training. Although it is difficult to provide perfect services in an industry full of variables, perfection must be aimed for nonetheless. A measure of performance must be established to be able to analyse areas which have been improved as well as those which await improvement. To be able to improve performance; Current performance must be analysed and compared to a set target. Plans must be devised to be able to improve current performance and bring it in line with targets. The devised plan must be implemented, The implemented plan must be assessed, and The methods of measurement must be re-assessed and re-formulated if it is required to do so. Motivation Maslows hierarchy of needs happens to be one of the most straightforward theories in psychological and motivational studies, which states that every human being has the basic requirements of food, drink and shelter, and it is only when these are satisfied that we are able to work towards self-fulfillment. Employees are motivated through the provision of certain elements from this hierarchy. Employees should be incentivised to adopt a more positive attitude towards their duties, as well as to improve their performance. They need to know that they are of value to the organisation, as working in the hospitality industry requires a lot of time, energy and patience. It also happens to be one of the lowest paying industries, yet the input that is required for operations to run smoothly is phenomenal. Employees would expect to be motivated in other ways other than just receiving a salary at the end of the month, as this is a very short-lived motivator. They need to feel valued and respected by their superiors and by others, something that the new front office manager at the Grand Hotel Excelsior is highly capable of. He offers that reassurance that he is there for everyone, and that everyone should approach him when they have any difficulties. Most importantly, he knows that to develop as a team and overcome obstacles, he has to build a strong, reliable and trustworthy team. Ethical leadership Ethics is a branch of psychology which allows us to distinguish between, and understand the concepts of right and wrong. Leading by setting the right example is crucial for employees to feel secure at work. Unethical leadership can cause harm to employees on a psychological level, and this may spread to other aspects of their lives. Ethics is a complex subject and employees unfortunately face numerous difficult situations at the work place, where they may disagree with the actions of their superiors, but are often afraid to confront them because it may ultimately cost them their job. Action-centred leadership Taking immediate action on issues which must be addressed is important to ensure that professional relationships with employees are strengthened and not lost. Managing others requires a lot of patience and experience, and it is through positive leadership that much of it is possible. John Adairs action-centred leadership model deals with three crucial responsibilities that managers should possess. Depending on the difficulty of the task, the managers input may not be required until after the task is carried out. On the other hand, the manager may have to manage a team, group, or individuals if the task at hand requires detailed planning and foresight. Below are the three processes of Johns Adairs concept: achieving the task managing the team or group managing individuals Successful leadership also relies on effective communication, counseling, stress management and unwritten psychological contracts. Communication and counselling Communication is important for the smooth running of any organisation. It allows for the clarification of messages up and down as well as across an organigram. Communication may take virtually any form, ranging from verbal to virtual discussions. Improved communication will allow for fewer hiccups in the services being rendered, meaning that guests will undoubtedly have a better experience. Managers often have to counsel team members with issues or difficulties that they are facing. These may range from discussing past performance to discussing difficulties that they are having in relation to their work or personal lives. Stress management Stress is very often work related, and this may result in relationship problems at home and at work, as well as health problems, if it is not appropriately administrated. The effects of stress differ from person to person, and some people may be more capable of dealing with stressful situations than others. Excessive stress may reap havoc on a team, and may limit its ability to perform in line with targets. This is the reason why motivating employees is crucial to ensure that they develop a positive outlook on their duties at work, which would significantly decrease the perception that work and stress are correlated. Psychological contract The psychological contract is an unwritten contract that is the basis of a professional relationship that exists between employees and their employers. An employer would expect to be respected by his team, and an employee may in turn expect good working conditions and respect from the employer. Even though the psychological contract is unwritten, it is the least that is expected by employees and employers at work, and this forms the foundation upon which professional relationships are built and strengthened. Task 4 Examine a team in which you have worked and write an account of the nature and behaviour of the group A team is a group of people that works together to reach a common target or objective. This objective can only be achieved with the combined efforts of each team member as the human input required is often too much for one person to handle, particularly when deadlines are involved. Working at the front desk requires constant team work. The effectiveness of a team depends on how well each team member understands their roles, and how well they know each others characters and working methods. It is a fact that no one works in the exact same way as we all have different personalities; thinking patterns and methods of achieving the same objectives, and it is through such differences that we are able to provide a refreshing experience, one which is unique and special, yet professional. Although the team work required at front office is often not for specific projects, such as for instance coming up with a new up-selling strategy, we unconsciously consider every shift to be a project. The teams common objective is to ensure that all guests are satisfied with what they have purchased and that what we are providing them with meets, or exceeds their expectations. The people I work with at the front desk are undoubtedly important to me, and the way I work. They certainly ease the stress of having to deal with every guest on your own, but more importantly, you know that there is someone who is in the same position as you are, dealing with similar issues and problems. When I see that my colleagues are having difficulty dealing with a specific issue, I do not hesitate to assist them, and vice versa. The typical shift is eight hours long, so it is in everyones best interests to get to know each other well by communicating openly and sharing ideas and thoughts, with the aim of developing trustworthy and positive professional relationships. Bruce Tuckman (1965) developed four critical stages for team development. These stages describe how teams are developed, and how issues are dealt with to reach a common objective. The first stage is forming, which deals with the actual getting together of group members. Once my skills developed through training at the Grand Hotel Excelsior, the responsibilities given to me increased, and I was therefore more capable of working as part of a team. The second stage is storming, whereby the team analyses its objectives, and clearly defines the responsibilities of each team member. When problems arise at work, we discuss all of the possible ways in which we can solve them. We then select the most effective and efficient solutions which are in line with hotel policy. The third stage is norming, whereby team members work conjunctively to reach their targets, mainly through the creation of guidelines and rules. As team members work together, they will develop stronger relationships and will therefore develop trust. Through work I was not only able to develop professional relationships with my colleagues, but I was also able to develop strong friendships. It is through such friendships that we are able to work successfully with one another. The final step is performing, whereby team members understand each other and their work, and their utmost concern is getting the job done. Working in a hotel is immensely fast-paced and there is little time to be wasted. The main objective of a front of house agent is ultimately to get the job done efficiently and professionally, in order to assist our next guests. Task 5 Discuss how the traits and characteristics of the individuals within this team influence their behaviour at work Individuals who form part of the front office team have cheerful personalities, and their cheerfulness is visible in the way they work to ensure that guests are greeted and treated welcomingly. Guests enjoy meeting members of staff who are approachable, and they often stop by the front desk for a quick chat. As a team, we know each others basic traits and characteristics well. The true personalities of team members break free during break time, or after work, as working in a five star hotel requires one to behave in a certain manner. As a team, we know each others basic traits and characteristics well. The true personalities of team members break free during break time, or after work, as working in a five star hotel requires one to behave in a certain manner. Personal characteristics typically include visual aspects such as gender, race and age, social and cultural characteristics such as religion and sexual orientation, and psychological characteristics such as motivation and attitudes. It is through such personal characteristics that we develop particular beliefs or preferences, such as religious or political preferences, for instance. Delicate subjects may be openly discussed between team members because of the friendships that have develop over time. However, such delicate subjects are never discussed with guests as they may project a negative image of the individual, as well as the organisation. The most prominent traits of individuals are said to be the big five personality traits, which include conscientiousness, agreeableness, neuroticism, openness and extroversion. My team mates undoubtedly possess a mixture of these five traits, and numerous others. It is impossible for people to have the exact same character as others, as ones character is ultimately a product of their life experiences. Perception is an important subject when dealing with traits and characteristics. Individuals may make certain traits visible, such as agreeableness and conscientiousness, but are able to hide other traits which they feel should not be visible, such as neuroticism. It is normal to feel anxious when stressful situations arise, and the level of anxiety which is experienced by an individual depends on what their threshold for anxiety tolerance is. In such a case, a guest may perceive the member of staff to be calm and composed, when he/she is in fact feeling anxious. Task 6 Compare and contrast the structure of Leicester Marriott with an organisation where you have worked/have researched. To be able to deal with all the processes required to operate a hospitality establishment such as a large capacity hotel, company directors and managers must employ specialised teams to ensure that all work is done efficiently and effectively, with the highest precision, and where possible, the lowest cost. As the Leicester Marriott Hotel and the Grand Hotel Excelsior are both relatively large establishments they require formal structures with specific roles and responsibilities. Every manager is responsible for a particular department and team. This in theory should allow for greater efficiency as the work is divided amongst those who are most experienced in their respective fields. The Grand Hotel Excelsiors functional structure is similar to that of Marriott, as they both have a General Manager, department managers, supervisors, and Employees. As the Grand Hotel Excelsior has 427 rooms, and the Leicester Marriott has approximately half as many, the GHE should in theory have more positions and therefore more employees. The span of control that each manager possesses varies depending on department. For instance, the front office manager at the GHE is responsible for the front office team as well as the housekeeping department, which happen to be the largest departments within the hotel. On the other hand, the accounts department is one of the smallest, employing a few specialised individuals. The organigram below gives a detailed breakdown of the different roles at the Grand Hotel Excelsior. An official Marriott PDF document found at www.docstoc.com states that the organisation believes strongly in the benefits associated with departmentalisation and unity of command, whereby only one person reports to one manager. In this case it must be the supervisors who report to their department managers. Below is an example of what the Marriott organigram may look like in its simplest form. As is clearly evident, the main structures of both organisations are fairly similar. One of the major differences however is that the Excelsior has many more facilities and amenities than the Marriott hotel, and would require larger departments to ensure that all operations run smoothly, particularly during peak season. General Manager Department Manager Department Manager Department Manager Associates Associates Associates Supervisor Supervisor Supervisor Microsoft Word (2003) Task 7 Describe the culture of the organisation at the Leicester Marriott Hotel and explain how it impacts on the success of the business The Leicester Marriott promotes a strong brand identity, one which guests have grown to love and trust. A loyal guest would expect the level of service at the Marriott Marquis in Times Square to be of as high a standard as the Leicester Marriott hotel as both establishments have the same high expectations from their staff, and both hotels share the same core values and objectives. Members of staff at Leicester Marriott are all considered to be associates, a term which the organisation believes adds further purpose to their roles. Marriot currently places 82nd on CNNs top 100 list of best companies to work at for the year 2010, a claim which has remained true for many years. However, the recruitment process does not appear to be simple. Only those people who fit the organisations mindset are eligible to join as management believes that it is not easy to teach people how to develop the right attitude which is required to progress within the organisation. This appears to be a characteristic of a relatively closed organisation, and may as a result give it a more prestigious image in the job markets. The organisations culture is successful because it allows associates to develop trust, collaborate, and be creative. The culture is reinforced through numerous activities such as Staff barbeques, department outings, parties and other activities which allow them to get to know each other better, develop relationships, and ultimately, provide better quality services to guests. They are also given the opportunity to share ideas during the weekly departmental discussions, where the weeks most challenging moments are discussed, and feedback is exchanged. The organisations core values are the main driving forces behind its culture, as stated in the corporate information section of the Marriott website. Its culture influences the way it treats associates, loyal clients, and the community, which it strongly supports. Motivation is certainly a major part of the hotels culture as management knows that the only way to make guests happy is to ensure that associates are equally happy. Task 8 Discuss the communication channels of the firm in the case study and explain the importance of effective communications within organisations. Communication skills are crucial within any organisation. The inability to communicate effectively will result in a negative guest experience and will eventually lead to some form of negative publicity. The organisations team building exercises may make way for improved communication between members of staff as well as departments. Guests tend to vent their anger on websites such as Trip Advisor when their holidays or business trips do not go as planned as a result of inefficient communication. The deliverance of any product, be it a good or a service, requires proper communication skills, particularly if the organisations in question wish to retain customers. Leicester Marriott knows that communication is crucial, and it therefore gives extreme importance to all communication channels. Verbal communication is the main source of communication during departmental meetings which are held once a month, whilst once a quarter members from all departments are gathered to discuss hotel performance and receive organisation updates and recognition awards. Daily shift meetings are also organised amongst HODs to discuss important events, and interdepartmental meetings are held every week to discuss the weeks challenges. Such communication allows employees to effectively tackle internal issues and, when possible, conjure up immediate solutions. One of the main corridors in the back of the hotel is purely dedicated to communication between associates, where one can find staff notice boards containing written information about internal and external job vacancies, social activities, special hotel offers, health and safety procedures, employee of the month information, and numerous others. Such information must be visible and easily accessible to all associates, as well as regularly updated to keep the interest alive. Associate newsletters are published and distributed to all staff on a weekly basis to ensure that they are updated with the latest hotel issues. During break time, events and other activities, associates are free to chat and catch up on work and non-work related gossip, which is important to ones happiness. Hospitality organisations utilize almost every communication channel. Written methods of communication may take the form of reports which are written up by management for hotel directors, letters which are sent by personnel from the accounting department to banks, emails which are sent by employees at the reservations office to potential guests, and notices which are put up on the staff notice board in the main staff corridor. Spoken methods such as face to face encounters are constantly experie

Goal Setting Essay -- essays papers

Goal Setting In the first article that I found It stated that Goal Setting is a formal process for personal planning, and is a form of motivation. It is used for a target that a person works for so they can be successful. The process of goal setting is used by many people throughout the world that are trying to and have already achieved something in their lifetime. Setting goals helps a person remain focused on being successful, stay away from distractions, and will help with motivation. There are two types of goal setting: Long-term, and Short-term goals. Short-term goals are smaller goals that are â€Å"easier† to achieve, and will keep the person motivated and continue to strive for success. They also are goals that lead up to the Long-term goals. The Long-term goals are usually the goals that give you a vision of what you are trying to accomplish. These type of goals can also be called Lifetime Goals. When setting goals, one must remember to set clearly defined goals that are not impossible to achieve. After achieving the goals that you set for yourself, you will start to become confident, motivated, and realize your abilities. After realizing your abilities, you might find yourself setting higher goals that are more difficult for you to accomplish, but with the confidence you acquired from your previous goals, you are more likely to accomplish the more difficult goals. This particular article used eight broad guidelines to help set effective goals: 1- State each goal as a positive statement 2- Be precise 3- Set priorities 4- Write goals down 5- Keep operational goals small 6- Set performance goals, not outcome goals 7- Set realistic goals 8- Do not set goals too low It is important to enjoy the ha... ...when review those goals in my head, most of them fit in the â€Å"Where Goal Setting Can Go Wrong† category. I would set unrealistic goals, and outcome goals not performance goals. After reading the articles, it motivated me to start setting goals for myself, and try to become the best person I can. There are so many things that I want to accomplish, and now I know how I can get started on achieving them. I realized I have to start with setting Short-term goals that are precise, positive, organized, and realistic. These goals will keep me motivated and I will continue to strive for success. I would also have to set Long-term visual goals so my Short-term goals would lead up to something positive for my life. Overall, These articles made me believe that goal setting is a very important part of being successful, and I believe that everyone should use this process. Goal Setting Essay -- essays papers Goal Setting In the first article that I found It stated that Goal Setting is a formal process for personal planning, and is a form of motivation. It is used for a target that a person works for so they can be successful. The process of goal setting is used by many people throughout the world that are trying to and have already achieved something in their lifetime. Setting goals helps a person remain focused on being successful, stay away from distractions, and will help with motivation. There are two types of goal setting: Long-term, and Short-term goals. Short-term goals are smaller goals that are â€Å"easier† to achieve, and will keep the person motivated and continue to strive for success. They also are goals that lead up to the Long-term goals. The Long-term goals are usually the goals that give you a vision of what you are trying to accomplish. These type of goals can also be called Lifetime Goals. When setting goals, one must remember to set clearly defined goals that are not impossible to achieve. After achieving the goals that you set for yourself, you will start to become confident, motivated, and realize your abilities. After realizing your abilities, you might find yourself setting higher goals that are more difficult for you to accomplish, but with the confidence you acquired from your previous goals, you are more likely to accomplish the more difficult goals. This particular article used eight broad guidelines to help set effective goals: 1- State each goal as a positive statement 2- Be precise 3- Set priorities 4- Write goals down 5- Keep operational goals small 6- Set performance goals, not outcome goals 7- Set realistic goals 8- Do not set goals too low It is important to enjoy the ha... ...when review those goals in my head, most of them fit in the â€Å"Where Goal Setting Can Go Wrong† category. I would set unrealistic goals, and outcome goals not performance goals. After reading the articles, it motivated me to start setting goals for myself, and try to become the best person I can. There are so many things that I want to accomplish, and now I know how I can get started on achieving them. I realized I have to start with setting Short-term goals that are precise, positive, organized, and realistic. These goals will keep me motivated and I will continue to strive for success. I would also have to set Long-term visual goals so my Short-term goals would lead up to something positive for my life. Overall, These articles made me believe that goal setting is a very important part of being successful, and I believe that everyone should use this process.

Initial Personal Development Plan Essay

Study skills. During my GCSEs I wasn’t sure what I wanted out of life. I chose to study French, Graphics and History. I enjoyed French the most and did quite well in it, however if I had concentrated more I could’ve done a lot better. I was also working in my dads’ cafà ©. I enjoyed working at the cafà © a lot. It was hard at times to manage my time between School, working at the cafà ©, going to football practice and also making time to do homework and revision. In class I enjoyed myself a lot and got my work done fast so went on to do extra question or ‘bonus questions’. When I was in the classroom environment I felt more confidant in my work as I had the teacher to double check if I had any doubts but because I didn’t go over my work at home I feel it put me really behind .However having to juggle school, work, football and revision was very stressful and I didn’t do well as well I would have liked which put education in a negative light for me . I did consider at one point to stop my education after leaving school while I was at school because I didn’t believe I would be able to handle the pressure, however I knew that education is a very big part of my life and my family’s life as everyone has been to university in my family so I felt I had to go to college and further my education. Through this time my teachers were very helpful, I found it hard to ask for at first but when I did seek advice it was definitely the right choice. It made it clearer what I wanted in the long term and helped boost my confidence a bit in my work. After school had finished, in the summer I worked full time in my dads’ cafà © and learned a lot of new skills. I worked at the front of the shop. This made me in charge of taking orders, making sure the customers were happy, making sure the chef understood what the customer wanted, deal with complaints and come up with a fair solution. I got to experience what it’s like to run a business first hand, I got experience in taking stock, ordering stock, deliveries, cash handling, making targets, pushing sales, customer service and sorting the rotas out. This was my first time having a proper full time job, it was hard at times as at the beginning it a new environment and I wasn’t used to it, however I soon realised that one of my strengths is that I can adapt to new environments rather fast which has helped me in other jobs. While at college I studied Psychology, Sociology and English language/literature. I preferred psychology to my other subjects as I find behaviour very interesting and the cause behind it. Studying at college was a completely new environment, I didn’t have the same pressure as I did at school from my teachers, but however I had more pressure on me to get my work done on my done. I got a part time job as sales assistant in a mens shirt shop. The job was a one person shift job, so it was all up to me to make sales, attending to all the customers, making sure the shop was in a selling state. I soon moved from being just a sales assistant to supervisor which gave me more responsibility, I opened and closed the shop, cash handling, did the banking, ordering stock, sorting the delivery and sorting the rota. Again working and studying was quite stressful, but as I was enjoying my courses at college I did not find it as stressful as I did at school. I had more freedom and also more time so I was able to manage my time a lot better without the pressure. When it comes to my strengths and weaknesses, I sometimes feel my strengths can by my weaknesses. I have a strong sense of empathy which makes it a lot easier for me to get along for with different people and be able to communicate with them on their level. Also being able to speak more than one language has helped too, I speak English, Kurdish, Arabic and a bit of Swedish. Having a strong sense of empathy can be a weakness as I can be too pleasant towards people and can be a push over, but I can stand my ground if need be. I am very strong about my morals and I know where to draw a line between what’s right and wrong. I believe one of my biggest strengths is my will power. I’m very driven when it comes to my work, when I’m in a selling environment I’m very comfortable. Sometimes I am too driven and I can ignore things on the side. Being a very goal oriented person I sometimes forget to enjoy myself and spend too much time achieving my goals. Coming for the middle east a region that is very rich in oil and gas, I am inspired to work in the field. Not very many people from my part of the world work in managing our local resources, I wish to be able to work managing oil and gas and ensure all members of society benefit from the riches of the industry. One of my life’s dreams is to open an orphanage and educate the less fortunate. I firmly believe that an education is the only way to eradicate the social ills affecting my region. I am a firm believer in the fact that education is the cure for all evils. I hope by educating myself as a women from a region where education is not very common I hope to able to stand on my own two feet so as to be able to help others better themselves.

Meet Us #IRL At Content Marketing World This September 5-8, 2017! - CoSchedule Blog

Meet Us #IRL At Content Marketing World This September 5-8, 2017! Blog Will you be in Cleveland, Ohio, for Content Marketing World this September? Me, too. You read that right- will be at Content Marketing World this  September 4-8, 2017. So come meet us at our booth! And  you can even grab some super actionable education from our CEO and Co-Founder, Garrett Moon, who is leading a session at Content Marketing World. Its gonna be fun. And we wanna share that fun with you. So stay in the loop if youre going to be there, and get on this special email list right now.  Well use this list to keep you informed of  what were up to at Content Marketing World and in Cleveland. (function () { var e = document.createElement('script'); e.type = 'text/javascript'; e.async = true; e.src = ('https:' == document.location.protocol ? 'https' : 'http') + '://btn.createsend1.com/js/sb.min.js?v=3'; e.className = 'createsend-script'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(e, s); })(); If youre gonna be at Content Marketing World this fall its time for you to make a couple plans. Let me help you do just that. Attend Garretts Session = Going Beyond Content Marketing: Turning Traffic Into Leads You’re consistently hammering out content†¦ but no one’s buying. Content into a demand generation engine is a riddle every marketer has to solve. So how do you optimize your content to attract the right audience that will convert into the perfect customers for your business? The silver bullet exists. Attend Garretts session  to learn the secrets to turning traffic into leads and quadruple your content’s results through agile, startup-driven frameworks. Register to attend Garretts  session now on the official Content Marketing World website. Add this to your calendar now: Date: September 7, 2017 Time: 11:05-11:50 a.m. Location: Hope Ballroom A-C (Hilton Level 3) ^^I wouldnt miss Garretts session if I were you. ;) Connect  With Us At  The Booth At Content Marketing World Are you a marketing nerd? Have you considered using to organize all of your marketing projects in one place? Are you a current customer? If you answered, Yes, Nathan! to any of those questions, have I got a deal for you! Visit the booth to visit  with a bunch of team members. Youll get: Answers to your  nerdiest marketing questions. More information on and how you can get your marketing team extremely organized. Some cool swag like stickers, autographed books from our pal, Jay Baer, and a whole lot more. Ill be there, too. So Im looking forward to meeting all of you IRL! Heres where were going to be: ^^^ So you should be there, too. :D Add Two Things To Your Must-Do List At Content Marketing World Alright: Youve got two things to do: Register to attend Garretts session on turning your traffic into leads. Youll also want to add this to your calendar. (Im pretty big on scheduling, if you havent noticed.) ;) Make a note to meet us at the booth on September 5, 6,  7, or 8 to ask your marketing questions and learn how will help you organize everything. One last thing: Subscribe to this special email list so we can keep in touch with you! This list is only for the goings-on at Content Marketing World, so subscribe NOW: (function () { var e = document.createElement('script'); e.type = 'text/javascript'; e.async = true; e.src = ('https:' == document.location.protocol ? 'https' : 'http') + '://btn.createsend1.com/js/sb.min.js?v=3'; e.className = 'createsend-script'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(e, s); })(); Were excited to meet you!

Free Essays on Zeus The Human Or Priam The God

In Homer’s Iliad, Priam, the human King of Troy, and Zeus, the divine King of the gods, are only separated by the gift of immortality. Homer compares and contrasts these great kings to show the results of this gift. Zeus is less invincible and imperturbable than he should be for his divine status. Both the divine King of the gods and the human King of Troy have a weakness for their children, which brings the mighty immortal god to the down to level of the lowly human. Homer draws these similarities between the divinity and the human in order to heighten the crucial difference in their lives and the lives of all other immortals and mortals like them. Throughout his life, Priam suffers; then he dies. Zeus on the other hand has never felt an ounce of true regret or pain because his life never ends; it is simply a game with no winner. Through Priam’s suffering, Homer shows the nobility of a tortured life as opposed to a life lived as a game. Zeus, King of the gods, has a weakness with regards to his children. When Sarpedon, Zeus’ son, is in the war path of Patroclus, Zeus ponders â€Å"whether [he] should snatch [Sarpedon] out of the sorrowful battle† to save him from certain death and â€Å"set him down alive† somewhere safe (Iliad, 16.436-437). â€Å"If [he] bring[s] Sarpedon back to his home, still living† the other gods will all want to save their favorites (Iliad, 16.445). Zeus follows the advice of his wife; he makes a decision that is best for the gods. It is best because the half-god children would all want to be saved by their respective divine parents. As a result of Zeus allowing his beloved son to die, Zeus shows that he can make difficult decisions against will of his aching heart in order to do what is best for his kingdom. Homer shows that Zeus can be levelheaded and wise- more so than Priam. He can always have another son, but the death of this beloved child affects him deeply. This loss of this one pa... Free Essays on Zeus The Human Or Priam The God Free Essays on Zeus The Human Or Priam The God In Homer’s Iliad, Priam, the human King of Troy, and Zeus, the divine King of the gods, are only separated by the gift of immortality. Homer compares and contrasts these great kings to show the results of this gift. Zeus is less invincible and imperturbable than he should be for his divine status. Both the divine King of the gods and the human King of Troy have a weakness for their children, which brings the mighty immortal god to the down to level of the lowly human. Homer draws these similarities between the divinity and the human in order to heighten the crucial difference in their lives and the lives of all other immortals and mortals like them. Throughout his life, Priam suffers; then he dies. Zeus on the other hand has never felt an ounce of true regret or pain because his life never ends; it is simply a game with no winner. Through Priam’s suffering, Homer shows the nobility of a tortured life as opposed to a life lived as a game. Zeus, King of the gods, has a weakness with regards to his children. When Sarpedon, Zeus’ son, is in the war path of Patroclus, Zeus ponders â€Å"whether [he] should snatch [Sarpedon] out of the sorrowful battle† to save him from certain death and â€Å"set him down alive† somewhere safe (Iliad, 16.436-437). â€Å"If [he] bring[s] Sarpedon back to his home, still living† the other gods will all want to save their favorites (Iliad, 16.445). Zeus follows the advice of his wife; he makes a decision that is best for the gods. It is best because the half-god children would all want to be saved by their respective divine parents. As a result of Zeus allowing his beloved son to die, Zeus shows that he can make difficult decisions against will of his aching heart in order to do what is best for his kingdom. Homer shows that Zeus can be levelheaded and wise- more so than Priam. He can always have another son, but the death of this beloved child affects him deeply. This loss of this one pa...

Brigadier General Nathaniel Lyon in the Civil War

Brigadier General Nathaniel Lyon in the Civil War Nathaniel Lyon - Early Life Career: The son of Amasa and Kezia Lyon, Nathaniel Lyon was born at Ashford, CT on July 14, 1818.   Though his parents were farmers, Lyon had little interest in pursuing a similar path.   Inspired by relatives who had served in the American Revolution, he instead sought a military career.   Gaining entry to West Point in 1837, Lyons classmates included John F. Reynolds, Don Carlos Buell, and Horatio G. Wright.   While at the academy, he proved an above average student and graduated in 1841 ranked 11th in a class of 52.   Commissioned as a second lieutenant, Lyon received orders to join the Company I, 2nd US Infantry and served with the unit during the Second Seminole War.   Nathaniel Lyon - Mexican-American War: Returning north, Lyon commenced garrison duty at Madison Barracks at Sacketts Harbor, NY.   Known as a tough disciplinarian with a fiery temper, he was court-martialed following an incident in which he beat a drunken private with the flat of his sword before hog-tying him and throwing him in jail.   Suspended from duty for five months, Lyons behavior led him to be arrested twice more prior to the beginning of the Mexican-American War in 1846.   Though he had concerns regarding the countrys motivation for war, he traveled south in 1847 as part of Major General Winfield Scotts army. Commanding a company in the 2nd Infantry, Lyon earned praise for his performance in the Battles of Contreras and Churubusco in August as well as received a brevet promotion to captain.   The following month, he sustained a minor leg wound in the final battle for Mexico City.   In recognition of his service, Lyon earned a promotion to first lieutenant.   With the end of the conflict, Lyon was sent to northern California to aid in maintaining order during the Gold Rush.   In 1850, he commanded an expedition sent to locate and punish members of the Pomo tribe for the deaths of two settlers.   During the mission, his men killed a large number of innocent Pomo in what became known as the Bloody Island Massacre. Nathaniel Lyon - Kansas: Ordered to Fort Riley, KS in 1854, Lyon, now a captain, was angered by the terms of the Kansas-Nebraska Act which permitted the settlers in each territory to vote to determine whether slavery would be permitted.   This resulted in a flood of pro- and anti-slavery elements into Kansas which in turn led to wide-ranging guerrilla warfare known as Bleeding Kansas.   Moving through the US Armys outposts in the territory, Lyon attempted to help keep the peace but steadily began supporting the Free State cause and the new Republican Party.   In 1860, he published a series of political essays in the Western Kansas Express which made his views clear.   As the secession crisis began following the election of Abraham Lincoln, Lyon received orders to take command of the St. Louis Arsenal on January 31, 1861. Nathaniel Lyon - Missouri: Arriving in St. Louis on February 7, Lyon entered a tense situation which saw the largely Republican city isolated in a mostly Democratic state.   Concerned about the actions of pro-secession Governor Claiborne F. Jackson, Lyon became allies with Republican Congressmen Francis P. Blair.   Assessing the political landscape, he advocated for decisive action against Jackson and enhanced the arsenals defenses.   Lyons options were hampered somewhat by Department of the West commander Brigadier General William Harney who favored a wait and see approach to dealing with the secessionists.   To combat the situation, Blair, through St. Louis Committee of Safety, commenced raising volunteer units comprised of German immigrants while also lobbying Washington for Harneys removal.         Though a tense neutrality existed through March, events accelerated in April following the Confederate attack on Fort Sumter.   When Jackson refused to raise the volunteer regiments requested by President Lincoln, Lyon and Blair, with permission from Secretary of War Simon Cameron, took it upon themselves to enlist the called for troops.   These volunteer regiments quickly filled and Lyon was elected their brigadier general.   In response, Jackson raised the state militia, part of which gathered outside the city at what became known as Camp Jackson.   Concerned about this action and alerted to a plan to smuggle Confederate weapons into the camp, Lyon scouted the area, and with the aid of Blair and Major John Schofield, devised a plan to surround the militia. Moving on May 10, Lyons forces succeeded in capturing the militia at Camp Jackson and began marching these prisoners to the St. Louis Arsenal.   En route, the Union troops were pelted with insults and debris.   At one point, a shot rang out which mortally wounded Captain Constantine Blandowski.   Following additional shots, part of Lyons command fired into the crowd killing 28 civilians.   Reaching the arsenal, the Union commander paroled the prisoners and ordered them to disperse.   Though his actions were applauded by those with Union sympathies, they led to Jackson passing a military bill which created the Missouri State Guard under the leadership of former governor Sterling Price.   Nathaniel Lyon - Battle of Wilson Creek: Promoted to brigadier general in the Union Army on May 17, Lyon assumed command of the Department of the West later that month.   A short time later, he and Blair met with Jackson and Price in an attempt to negotiate peace.   These efforts failed and Jackson and Price moved towards Jefferson City with the Missouri State Guard.   Unwilling to lose the state capital, Lyon moved up the Missouri River and occupied the city on June 13.   Moving against Prices troops, he won a victory at Booneville four days later and compelled the Confederates to retreat to the southwest.   After installing a pro-Union state government, Lyon added reinforcements to his command which he dubbed the Army of the West on July 2.   While Lyon encamped at Springfield on July 13, Prices command united with Confederate troops led by Brigadier General Benjamin McCulloch.   Moving north, this combined force intended to attack Springfield.   This plan soon came apart as Lyon departed the town on August 1. Advancing, he took the offensive with the goal of surprising the enemy.   An initial skirmish at Dug Springs the next day saw Union forces victorious, but Lyon learned that he was badly outnumbered.   Assessing the situation, Lyon made plans to retreat to Rolla, but first decided to mount a spoiling attack on McCulloch, who was encamped at Wilsons Creek, to delay the Confederate pursuit.   Attacking on August 10, the Battle of Wilson Creek initially saw Lyons command have success until its efforts were halted by the enemy.   As the fighting raged, the Union commander sustained two wounds but remained on the field.   Around 9:30 AM, Lyon was hit in the chest and killed while leading a charge forward.   Nearly overwhelmed, Union troops withdrew from the field later that morning.   Though a defeat, Lyons rapid actions in the preceding weeks helped keep Missouri in Union hands.   Left on the field in the confusion of the retreat, Lyons body was recovered by the Confederates and buried at a local farm.   Later recovered, his body was re-interred in his family plot in Eastford, CT where around 15,000 attended his funeral.   Ã‚   Selected Sources Civil War Trust: Nathaniel LyonState Historical Society of Missouri: Nathaniel LyonFirebrand in a Powder Keg

Albert Nobbs (2011) Movie Review Example | Topics and Well Written Essays - 750 words

Albert Nobbs (2011) - Movie Review Example Albert worked as a hotel waiter for thirty years during which she exhibited extreme dedication, and was known for her introvert nature. The hotel appointed Joe Mackins for repairing of boilers, who soon went into a relationship with the flirtatious maid Helen Dawes. However, Joe proved to be a drunk and extremely dominating man. Albert then narrates her life story to Hubert Page who is a housepainter and a fellow transvestite. Albert had chosen her present life out of economic needs after she was gang raped at the age of fourteen. However, Albert refrains from revealing her true name since she considers herself as a man. Seeing that Hubert is married and has a wife, Cathleen who is a dressmaker by profession, Albert too dreams of having a life partner. Albert’s objective in life is to open a tobacco shop with her savings and for that she offered Helen to stay with her. In spite of her reluctance, Joe insists Helen to agree since he thought Albert would give her the money that he needed to leave Ireland for America with Helen. During this time, typhoid epidemic broke out in Dublin for which hotel business began to drop thus calling financial problems for Albert. Soon she learns that Cathleen has died of the epidemic. In memory of Cathleen, Albert and Hubert dress up as women wearing the clothes made by Cathleen. During a walk together, although they manage to overcome their initial uneasiness, Albert soon trips and falls which returns her to reality. They then revert to their old lives, i.e. playing the role of men. Immediately after this Albert learns that Helen is pregnant with Joe’s child. In response to Helen’s fear that Joe may abandon her and leave for America, Albert offers to marry her. Later that eveni ng, Helen and Joe get involved in a fight in which Albert intervened and physically attacked Joe. Joe, in a fit of rage, pushes Albert

Analyzing the differing conceptions of separation of power held by Essay

Analyzing the differing conceptions of separation of power held by Publius and Anti-Federalists - Essay Example THE NECESSITY OF SEPARATION OF POWERS The idea of the necessity of limitation of powers within the framework of written Constitution was a basic premise shared by Federalists and Anti-Federalists alike. For instance, Cato argues that â€Å"a general presumption that rulers will govern well is not a sufficient security† (â€Å"Cato†), while Federalist James Madison observes that â€Å"the separate... exercise of the different powers of government... is admitted on all hands to be essential to the preservation of liberty† (â€Å"The Federalist No. 51†). At the same time, there existed views sceptical of universality of separation of powers. Centinel, an Anti-Federalist, considered the scheme of separation of state power into rival branches insufficient for the establishment of a truly democratic government (â€Å"Centinel†). In a sense, both Anti-Federalists and Federalists accepted the necessity of limitation of powers and of delineating the function s of different governmental bodies. Nevertheless, while Federalists ascribed higher qualities to the principle of separation of powers (â€Å"The Federalist No. 47†), the Anti-Federalists viewed it just as one of many, and not the most important, safeguards against the abuse of power. THE SEPARATION OF POWERS AND THE CONSTITUTION According to the Federalists, the separation of powers was to be maintained through the relevant organization of the internal structure of the government. The Federalist authors were convinced that by enabling independent agency to each â€Å"department† of government while simultaneously restricting their ability to interfere in proceedings of the other branches, the institution of truly republican government was perfectly feasible (â€Å"The Federalist No. 51†). Accordingly, the Federalists objected to the idea of recurrence to the people in the event of conflicts between the branches, cautioning against the strengthening of the legis lative power at the expense of the others (â€Å"The Federalist No. 49†). They found the independence of the judiciary especially important, warning against the possible encroachments by the legislature on the aforesaid independence (â€Å"The Federalist No. 78†). Anti-Federalists viewed the model of separation of powers established in the Constitution as abstract, pointing at excessive powers of the Executive and at the mixture of the executive and legislative branches of power found in the Senate (â€Å"Cato†). Both Cato and Centinel regarded the Senate as an aristocratic institution; whereas Cato proposed to institute direct election of the Senators and to establish annual rotation of its members (â€Å"Cato’), Centinel advocated the abolition of the Senate and the House of Representatives in favour of creating unitary federal legislature (â€Å"Centinel†). In short, the Federalists feared the possibility of â€Å"tyranny of majority† ex pressed through the legislative branch and maintained the necessity of curbing the excesses of popular majority (â€Å"The Federalist No. 10†, â€Å"The Federalist No. 49†). The Anti-Federalists, on the other hand, thought that strong Presidency and non-elected Senate undermined the proper distribution of powers and advocated their reform (â€Å"Cato†) or abolition (â€Å"Centinel†). ALTERNATIVE MECHANISMS TO ASSURE THE APPROPRIATE CONDUCT OF PUBLIC OFFICIALS Both Federalists and Anti-Federalists believed in the necessity of

Stress Effect and Management Essay Example | Topics and Well Written Essays - 750 words

Stress Effect and Management - Essay Example ing for a picnic with my kids, I would first get panic attacks on how to go there and after reaching the spot, I would worry about how we would get back. By practicing Yoga, I have become calmer and I am able to control these panic attacks, plan my activities better and small issues don’t upset me too much. Yoga has helped me to reduce the harmful effects of stress. Some of the harmful effects that stress causes are headaches, exhaustion, reduced resistance to common colds and flu, digestive problems and acidity, distraction at work that can cause attention lapse and cause injuries, increased occurrence of Type 2 diabetes, premature aging, insomnia, unable to concentrate and focus on work, loss of sense of humour and tendency for rash flare-ups that can cause strained relations with colleagues and other bad effects. Too much of stress is known to cause migraines, cluster headaches and tension headaches and these cannot be cured by taking medicines. Stress also causes exhaustion and a general feeling of tiredness that drains away the creative abilities and victims feel tired and drained out after work. Too much stress causes natural resistance of the body to reduce and people become ill more frequently with colds, flu and cough and they also have problems such as ulcers caused by too mu ch secretion of the bile juice inside the stomach. Stress is also known to make people preoccupied and this can cause lapse of judgement while driving or at work and can lead to accident. It is also known to cause cardiovascular diseases that can cause artery blockage, heart attacks and other serious illness. Other than these, stress also makes people irritable and they are prone to flare up at colleagues, with very little provocation. Such behaviour causes a breakdown in interpersonal relations and effects work performance besides vitiating the atmosphere at homes. The whole observation is that stress is a needless by product of life that reduces the quality of life and causes

Organizational Structure Essay Example | Topics and Well Written Essays - 1000 words

Organizational Structure - Essay Example Often the top side of the structure is the decision-making body of the organization and are exercising supervisory control over departments within the organization or its subdivision (Business Dictionary, 2013). In organizations with decentralized operation or are having subsidiaries, the decision-making is autonomously exercised in their respective companies but there is interdependence and collaboration when all departments or subsidiaries are gathered in an assembly to deliberate their respective issues and operations (Business Dictionary, 2013). Proctol and Gamble, a company that sells variegated products have an organizational structure per product. Each of this structure is reflective of their regional location because the organization thrived on the behaviour, culture, politics and environment of the communities served. Like other existing corporation, the organization needed to manage the entire organization using systems, frameworks, and models to ascertain that all systems are coordinated and are contributing to the overall targets and desired outcome of the company. The structure of the company is designed to meet expanding services and delivery of products of its â€Å"33 manufacturing facilities in 21 different states or territories and another 103 manufacturing facilities in 41 other countries that produce multiple beauty, grooming, baby and family care, fabric and home care, and health care products (US SEC, 2012, p. 7).† On operation, the company that provides branded and quality products for consumers around 180 countries relied on branding as a business model and creation of new products that would deliver competitive quality in the market. There is evident rigorous marketing and delivery of these products in the market as part of the competitive ability of the corporation (US SEC, 2012). As a conglomerate, it has a centralized decision-making body in its structure that oversees its foreign and domestic operation, human resources, resea rch and development, expenditure, and employees (US SEC, 2012). The company is likewise sensitive on their accountabilities to meet the regulation, environment, tax and intellectual rights that could significantly impact on its corporate operation (US SEC, 2012). They have departments too that are specifically focused on the use of technology, business development, legal matters, human resource management, corporate services, brand building, comptrol and product delivery or supply (US SEC, 2012). These are structurally designed as global business units, operations, business services and for corporate functions (US SEC, 2012). The finance department of the company is its most significant department of the company because its investments and distribution of capital are strategically calculated to meet all the accounting, treasury, external relations, corporate governance, human resources, legal, and other functional support (US SEC, 2012). Its corporate targets too re focused on attai ning financial leverage such at least attaining 1% -2% organic sales’ growth in the market in categories and in location where there are fierce competition; doubling its core EPS growth from single digits; and generate an improve cash flow productivity of 90% or greater (US SEC, 2012). The department has maintained its financial transparency based on its annual report; figuring to have attained a net sale of 83.7% and net earnings of $10.8 billion (US SEC, 2012).

The Giver Essay Example | Topics and Well Written Essays - 1000 words

The Giver - Essay Example The book and the movie have same ideas that they convey out. In both the book and the film there is pain being experienced by different characters involved. For example, in the film, there was a war that took place and the community went through tough times. After the war, they decided to do away with racial feelings. On the other hand, in the book, there are options on how to make things work for the community especially in decision making by the elders. The book and the film have series of similar events that resulted to the main theme of both the book and the movie. Therefore, in this review, there is no different in the plot or subplot as can be realized when watching and reading the book and the film respectively. In class structure, the movie and the book have a positive impact on students in building the knowledge of literature, hence improvement in academic standard. In addition to this, the book and the movie clearly show some types of leadership that can be copied by the most governments in many nations around the globe. This can be either positive or negative to those who put them into practice. For example, Jonas is nominated to take charge of all memories and provide them when they are needed for use by the community. However, the government has the responsibility to control the use of any written material and films. This is done by different institutions within the government at different levels. Sometimes the contents of some materials may be dangerous to peace or economic stability of the nation. In this case, the content of the book and the film have important information that is helpful to the citizens. Example is showed when the community elders seek the receiver’s advice whenever they needed wisdom to make decisions on various issues within the committee. The occasions that needed wisdom were during population increase and when the pilot always takes